TERMS & CONDITIONS

Effective Date November 1, 2015
JAMAH, LLC operates this web site. ("Web Site")

PURCHASE & RETURN POLICY
Please allow 1-5 weeks for delivery.

Due to the nature of authentic leather, texture, color and shading may vary per skin. “Gloss” (patent) leathers require special handling. We take care in packaging so that the “Gloss” leather does not press against surfaces of another color, to include leather, cloth and paper. We cannot accept returns of “Gloss” products due to mishandling. It is the purchaser’s responsibility to understand this.

Eligible merchandise may be returned free of charge. The customer is required to pay shipping on return orders sent from outside the U.S. Shipping and handling charges for returned merchandise are nonrefundable unless we have made a shipping error. Upon receipt of returned goods, JAMAH reserves the right to deny a refund if the merchandise does not meet return-policy requirements.

Full-price merchandise can be returned for a full refund or exchanged within 21 days of the delivery date.

Sale merchandise can be returned for a full refund or exchanged within 10 days of the delivery date.

Items returned past the time frames outlined above may be returned in exchange for a JAMAH Gift Card only. The amount of the Gift Card will be the current selling price of the items returned.

Final-sale merchandise cannot be exchanged or returned at any time.

Worn, altered or washed merchandise is not acceptable for return. All items being returned must be in the original condition, and all tags must be attached.

There are no returns or exchanges on custom orders.

GIFT RETURNS & EXCHANGES

Merchandise received as a gift that was purchased on jamah.com may be returned for a full refund on the original form of payment. You may also exchange merchandise for a JAMAH Card.

SHIPPING ERRORS OR DAMAGED PRODUCTS

In the event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace that item or accept it for a full refund at our expense.

JAMAH customers using a third-party shipping service are responsible for any duties, taxes and shipping costs that may occur. JAMAH is not liable for any damages from a third-party shipping service.

JAMAH GIFT CARDS

Gift Cards are non-returnable and cannot be redeemed for cash.

RETURNING AN ITEM PURCHASED WITH A JAMAH GIFT CARD

Our standard return policy applies to any merchandise purchased with a JAMAH Gift Card. We will issue a new Gift Card for the amount used on the original purchase and send it to the shipping address on the original order.

If you used a credit card in addition to a JAMAHGift Card to pay for your order, we will credit your card the amount originally charged and issue a new Gift Card in the amount used on the original purchase. In either case, you will receive your new Gift Card within two weeks of processing your return.

INTERNATIONAL RETURNS

Duties & Tax Refund
If you are returning a purchase, you may be eligible for a refund of a portion or all of the duty and taxes. Contact your local customs office for a return of duties and taxes.

JAMAH ITEMS PURCHASED AT OTHER LOCATIONS

Items purchased anywhere other than jamah.com can be returned only to that store and cannot be returned to jamah.com.

Please contact us with any questions at lifestyle@jamah.com.

TERMS OF USE

The following “Terms of Use” constitutes an agreement between JAMAH and you, the visitor, governing your access and use of all content and functionalities available at the JAMAH website accessed through the URL <jamah.com> and related domain names (collectively the “Website”). "JAMAH" means JAMAH, LLC, a California company. 

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. USE OR ACCESS OF THIS WEBSITE WILL BE AN INDICATION THAT YOU AGREE TO EACH OF THE TERMS AND CONDITIONS PROVIDED IN THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE FOR ANY PURPOSE. 

1. Accepting the Terms of Use
By your use of the Website, you certify that you have read, understand and agree to these Terms of Use and that you have all the necessary rights, power and authority to enter into this Agreement and perform the obligations set forth under this Agreement. You understand and agree that your use of the Website and any products, content, software and services (collectively called the "Services" in this document) signifies that you fully accept and agree to these Terms of Use. 

2. General Restrictions on Use
You agree to use the Website and the Services only for purposes that are permitted by (a) the Terms of Use and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries). 

JAMAH hereby grants you permission to access and use the Website and the Services, subject to the following express conditions, and you agree that your failure to adhere to any of these conditions shall constitute a breach of the Terms of Use on your part: 

• You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by JAMAH, unless you have been specifically allowed to do so in a separate agreement with JAMAH. You specifically agree not to access (or attempt to access) any of the Website or the Services through any automated means (including use of scripts or web crawlers). 
• You agree that you will not engage in any activity that interferes with, modifies, alters or disrupts the Website or the Services (or the servers and networks which are connected to the Services). 
• Unless you have been specifically permitted to do so in a separate agreement with JAMAH, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose. 
• You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services. 
• Unless you have been expressly authorized to do so in writing by JAMAH, you agree that you will not reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by JAMAH in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos. 
• You agree that you are only permitted to use of the Website and Services for your noncommercial, non-exclusive, non-assignable, non-transferable and limited personal use and for no other purposes. 
• You agree that you are solely responsible for (and that JAMAH has no responsibility to you or to any third party for) any breach of your obligations under the Terms of Use and for the consequences (including any loss or damage which JAMAH may suffer) of any such breach. 

3. Content
You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images, the selection, sequence and 'look and feel' and arrangement of items) which you may have access to as part of, or through your use of, the Services is provided “AS IS” and is the sole responsibility of the person from which such content originated. All such information is referred to below as the “Content”. 

All Content contained on the Website and presented to you as part of the Services is protected, without limitation, by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of JAMAH or, in the case of third party materials, the owner of that Content. 

You may not modify, rent, lease, loan, sell, or distribute the Content or create derivative works based on the Content (either in whole or in part) unless you have been specifically told that you may do so by JAMAH or by the owners of that Content, in a separate agreement. 

You understand that as between you and JAMAH, JAMAH owns all rights in and to the Website, including, the JAMAH Content, the “look and feel” of the Website, the trademarks JAMAH® and all other trademarks of JAMAH appearing on the Website, and all intellectual property rights related to the foregoing. Any third party trademarks or third party Content appearing on the Website are owned by the respective third parties. 

JAMAH is not responsible for the accuracy or reliability of any Content passing through the Website by advertisers. The Website may contain links to third party websites, applications, or programs that are not controlled by or affiliated with JAMAH. JAMAH is not responsible for the content, information, offers or privacy policies of such websites, applications, or programs. 

4. Disclaimers and Warranties
The Website and Services are provided "as is" and JAMAH makes no warranty or representation of any kind to you with respect to them. You understand and acknowledge that you use the Website and the Services at your own risk. JAMAH does not represent or warrant to you that: the Services will meet your requirements; the Services will be uninterrupted, timely, secure or free from error; any information, including Content, obtained by you as a result of your use of the Services will be accurate or reliable; and that defects in the operation or functionality of any software provided to you as part of the Services will be corrected. 

JAMAH expressly disclaims any warranties: (i) regarding the security, accuracy, reliability, timeliness and performance of the Website; (ii) regarding the Content, goods, services, advice, information or links provided by any third parties or users; (iii) that the Website will meet your requirements; or (iv) that the Website will be error-free or that any errors will be corrected. No advice or information, whether oral or written, obtained by you from the Website shall create any warranty not expressly stated in these Terms of Use. 

JAMAH assumes no responsibility for: (i) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication; and (ii) any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the Website, including any injury or damage to you or to any person’s computer related to or resulting from use of the Services or the Website. 

No conditions, warranties or other terms (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description) apply to the Content and/or the Services except to the extent that they are expressly set out in these Terms of Use. 

5. Limitation of Liability
You understand and acknowledge that JAMAH shall not be liable to you for: 
• any indirect, incidental, consequential, punitive or exemplary losses which may be incurred by you arising out of your use of, or inability to use, the Website or the Services. This shall include any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of data suffered by you; 
• any loss or damage which may be incurred by you as a result of: (i) any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Services; (ii) any changes which JAMAH may make to the Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services); (iii) the deletion of, corruption of, unauthorized access to, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Services; (iv) the use of any products or services obtained on or through the Website; or (v) any other matter relating to the Website, the Services, or the Content. 

By using the Website and any of the Services, you agree that you will solely assume all risk associated with any actions you take in response to, or under the advice of, any Content. The limitations on JAMAH' liability to you in this paragraph above shall apply whether or not JAMAH has been advised of or should have been aware of the possibility of any such losses arising. 

IF YOU ARE DISSATISFIED WITH THE WEBSITE, THE SERVICES, OR THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE AND SERVICES. 

6. Indemnity
You agree to defend, indemnify and hold harmless JAMAH, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Website and Services; (ii) your violation of any term of the Terms of Use; or (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right. This defense and indemnification obligation will survive these Terms of Use and your use of the Website and Services. 

7. Digital Millennium Copyright Act
If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing: 

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; 
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material; 
• Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail; 
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 

8. Links To Other Sites
The Website may contain links or references to other websites outside of our control. Links to other websites may use our Website logo or style as a result of a co-branding agreement. These websites may send cookies to you and may collect personally identifiable information about you and make use of that data in ways that this Website would not. Please be aware that JAMAH has no control over these websites and that these Terms of Use do not apply to these sites. JAMAH cannot be held responsible for those sites or external sources, or for any damage or losses deriving from the use of from having trusted the content, or goods and services available on those sites or external sources. JAMAH encouragesyou to read the privacy policies and terms of use linked or referenced in the websites you enter. 

9. Privacy
JAMAH endeavors to protect your personal privacy. By providing your personal information to JAMAH, you signify your acceptance of these Terms of Use and agree that JAMAH may collect, use and disclose your personal information as described herein. Although JAMAH is committed to maintaining your confidence and trust in all of our activities with you, these Terms of Use do not govern the collection or use of data about you through channels other than the Website. 

JAMAH may collect and maintain certain information about you based on your interaction with the Website. For example, JAMAH may collect information that can be used to identify you as an individual (“personally identifiable information”) when you contact us or send us correspondences. The Website may also collect data that does not identify you specifically, such as details of your visits to the Website including, but not limited to, your computer’s IP address, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access. 

From time to time JAMAH may disclose the data collected through the Website to: 

• Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law; 
• Unaffiliated service providers with whom JAMAH may subcontract, including website hosting companies, fulfillment companies and other third party service providers; • The prospective seller or buyer of JAMAH’ business or assets, including where JAMAH or substantially all of JAMAH’ assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; 
• If JAMAH is under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply these Terms of Use and other agreements; permit JAMAH to pursue available remedies or limit damages that it may sustain; or protect the rights, property, safety or security of JAMAH, its employees, agents, contractors, customers, the visitors of the Website or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

10. Your Right to Opt Out
You may use the Website without providing any personally identifiable information. At your request, JAMAH will confirm what personally identifiable information it collects or holds about you, and will correct, update and/or remove such information. You may contact JAMAH for any of the foregoing at the following e-mail address: [lifestyle@JAMAH.com]. If you ask that JAMAH stops using or sharing your personally identifiable information, it will honor that request. However JAMAH may retain records of your personally identifiable information as needed in order to comply with applicable federal, state, or local law. 

11. General Legal Terms
Complete Terms. These Terms of Use constitute the whole legal agreement between you and JAMAH and govern your use of the Services and completely replace any prior agreements between you and JAMAH in relation to the Services. Notwithstanding the foregoing, you understand that JAMAH may make changes to the Terms of Use from time to time. When these changes are made, JAMAH will make a new copy of the Terms of Use available at http://www.JAMAH.com/____. You agree that JAMAH is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms of Use regularly for changes. 

Modifications to the Services.  JAMAH is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which JAMAH provides may change from time to time without prior notice to you. You further acknowledge and agree that JAMAH may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at JAMAH’s sole discretion, without prior notice to you. 

Confidentiality. You understand that JAMAH may grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. JAMAH reserves the right to revoke these exceptions either generally or in specific cases. 

Liability in the Event of Breach. You agree that you will comply with all of the provisions of these Terms of Use. You understand that you are solely responsible for (and that JAMAH has no responsibility to you or to any third party for) any breach of your obligations under the Terms of Use and for the consequences (including any loss or damage which JAMAH may suffer) of any such breach. 

Rights Not Waived. You agree that if JAMAH does not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which JAMAH has the benefit of under any applicable law), this will not be taken to be a formal waiver of JAMAH’s rights and that those rights or remedies will still be available to JAMAH. 

Severability. If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use is invalid, then that provision will be removed from the Terms of Use without affecting the rest of the Terms of Use. The remaining provisions of the Terms of Use will continue to be valid and enforceable. 

Governing Law. These Terms of Use, and your relationship with JAMAH under the Terms of Use, shall be governed by the laws of the State of California. You and JAMAH agree to submit to the exclusive jurisdiction of the State and Federal courts in Los Angeles, California, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise. 

Violation of Terms of Use. Please report any violations of the Terms of Use by emailing lifestyle@JAMAH.com  

PRIVACY POLICY
Company endeavors to protect your personal privacy. By providing your personal information to Company, you signify your acceptance of the Terms of Use http://www.jamah.com/privacy­policy/ and agree that Company may collect, use and disclose your personal information as described herein. Although Company is committed to maintaining your confidence and trust in all of our activities with you, the Company Privacy Policy and the Terms of Use do not govern the collection or use of data about you through channels other than the Website. 

INFORMATION WE COLLECT ONLINE
Personally Identifiable Information
For purposes of this Privacy Policy, “personally identifiable information” means any information by which someone can be personally identified, including name, address, telephone number, email address and other information incidental to providing goods or services (also referred to herein as “personal information”). We collect personally identifiable information from you only when you voluntarily provide us with this information, such as when signing up for our email newsletter to receive emails about our latest products and services. 

Browsing Information; Cookies
When you visit the Website, our web servers may automatically recognize certain non­personally identifiable information about you, such as your domain name, access provider, IP address, and browser language. The Website also uses a browser feature known as a cookie, which assigns a unique identification to your computer. The information collected from cookies allows us to provide better customer service to you and to improve features of our Website in a variety of ways, including by determining whether you have visited the Website in the past and which pages of our Website you have visited. We may also use cookies and/or a technology known as clear gifs to help us confirm your receipt of and response to our emails and to provide you a more personalized experience. Please note that certain pages of the Website may not function properly if cookies are turned off. Please consult your web browser’s Help documentation for more information about how to turn cookies on and off for your browser. 

In the course of serving advertisements to the Website, our third­party advertising partners may place or recognize a unique cookie on your browser, which will allow our advertising partners to recognize your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows our advertising partners to deliver targeted advertisements that they believe will be of most interest to you. 

HOW WE USE YOUR INFORMATION
We use personal information collected on the Website for the following purposes: 

● for the specific purpose for which it was volunteered; 
● to develop, market, sell or provide products and services; and
● as permitted by, and to comply with, any legal or regulatory requirements, process or provisions. 

In order to serve you better, we may combine information you provide to us on the Website with information from third parties, including demographic or public information. 

HOW WE MAY SHARE INFORMATION
We may share your information collected on this Website with our subsidiaries, affiliated companies, and unaffiliated business partners for the purpose of providing you with the products and/or services you seek from the Website. From time to time Company may disclose the data collected through the Website, including personally identifiable information, to the following: 

• Our service providers and subcontractors, including our affiliates, retained to perfor functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law; 
• Unaffiliated service providers with whom Company may subcontract, including website hosting companies, fulfillment companies and other third party service providers; 
• The prospective seller or buyer of the Company’s business or assets, including where the Company or substantially all of the Company’s assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; 
• If Company is under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from a public authority; enforce or apply the Terms of Use and other agreements; permit Company to pursue available remedies or limit damages that it may sustain; or to protect the rights, property, safety or security of Company, its employees, agents, contractors, customers, the visitors of the Website or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

You have the right to limit how we share your personal information for marketing purposes among our affiliates and business partners. Please see the section entitled “Managing Your Personal Information.” 

We must always reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Website, the Company or its affiliates or third parties. 

We are not responsible or liable for any content presented by or contained on any independent website, including, but not limited to, any advertising claims or marketing practices. We also are not responsible or liable for any privacy or security policies of any third party sites to which we may provide links on the Website. 

In the unlikely event that the Company or substantially all of its assets are acquired by another company, or due to any merger, reorganization or liquidation, customer information will of course be one of the transferred assets. Your personal information will remain subject to any pre­existing privacy policy unless you consent otherwise. 

OPT­OUT/EMAIL CHOICE
You may use the Website without providing any personally identifiable information. If you sign up on this site to receive electronic newsletters or promotional emails from Company, including new ideas, special offers and event information, or to otherwise receive communications about our products and services, you will have the right at any time to opt out of receiving marketing emails or to specify which, if any, communications you would like to receive from us. There is no charge to you to unsubscribe. 

CHILDREN’S PRIVACY
We are concerned about the safety of children when they use the Internet and do not knowingly request or collect personally identifiable information online from any person under the age of thirteen. 

MANAGING YOUR PERSONAL INFORMATION
At your request, Company will confirm what personally identifiable information it collects or holds about you, and will correct, update and/or remove such information. You may contact Company for any of the foregoing at the following e­mail address: lifestyle@jamah.com

If you ask that Company stops using or sharing your personally identifiable information, it will honor that request. However Company may retain records of your personally identifiable for a period of time; for example, to follow­up on a request, resolve a dispute or for similar reasons or in order to comply with applicable federal, state, or local law. In addition, some personal information may also continue to be stored on back­up files for financial, legal or technical reasons. 

UPDATING THIS POLICY; NOTICES  
We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes. Your continued use of this Website following the posting of changes to this Privacy Policy will be considered your consent to those changes. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development.